Last Updated: August 17, 2026
At Omegelaurin, Unless otherwise required by applicable law, customers are responsible for return shipping costs.If Omegalaurin LLC provides a return shipping label, the cost of the label may be deducted from your refund where permitted.
Customers are responsible for ensuring that returned products are properly packaged and successfully delivered to the designated return location.
Return Processing
Returned products may need to be inspected before a refund is issued.
Please allow up to 21 days after delivery of the returned product for inspection and processing. Processing times may vary depending on the condition of the returned product, shipping carrier, warehouse volume, and other circumstances.
A return or refund is not guaranteed until the returned product has been reviewed and approved.
International Orders
At this time, international orders may not be eligible for returns or refunds, except where required by applicable law.
If you have questions about an international order, please contact us before shipping anything back.
Damaged, Defective, or Incorrect Orders
Please inspect your order when you receive it.
If your product arrives:
Damaged;
Defective;
Missing; or
Different from what you ordered,
please contact us as soon as reasonably possible at
Email:service@omegalaurin.com
Please provide your order number and, when appropriate, photographs or other information showing the issue. We will review the situation and determine an appropriate resolution.
Non-Returnable Items
For health and safety reasons, certain products may not be eligible for return, including:
Products that have been opened or used;
Products intended for consumption that cannot be safely resold;
Gift cards;
Certain promotional or clearance items; and
Other products identified as non-returnable at the time of purchase.
Nothing in this policy limits any rights you may have under applicable law.
Exchanges
We generally do not process direct exchanges.
If you would like a different product, you may request a return of the eligible product and, once the return is approved, place a new order for the desired product.
Refunds
Once we receive and inspect your returned product, we will notify you whether your refund has been approved or declined.
If approved, the refund will generally be issued to your original payment method.
Depending on your payment provider or financial institution, it may take additional time for the refund to appear in your account.
Unless otherwise required by law, approved refunds may be reduced by applicable shipping, return, or other fees disclosed to you before or during the return process.
Refunds for Promotional Purchases
Products purchased using promotional discounts, coupons, or special offers may be subject to additional terms stated at the time of purchase.If a promotion requires a minimum purchase amount or other conditions, the refund may be adjusted if returning an item causes the original promotional requirements to no longer be satisfied.
Order Cancellations
If you need to cancel an order, contact us as soon as possible at:
We will make reasonable efforts to accommodate cancellation requests received before an order has been processed or shipped. Once an order has been processed or shipped, it may no longer be possible to cancel it, and you may need to follow the return procedure described above.
Questions About Returns
If you have any questions about our Refund & Return Policy, please contact us:
Omegalaurin LLC
Email: service@omegalaurin.com
Mailing Address:
557 Grand Concourse, Ste 3 PMB
Bronx, NY 10451
United States
Website: https://omegalaurin.com/